How long have you been in business?
-We have been in busines for 3 years, operating out of West Palm Beach, FL. We have been building rods for 20 plus years!
Do you have a store front?
-Our showroom address is 3694 23rd Avenue South Unit 11, Lake Worth, FL 33461
What are your showroom and customer service hours?
-We are available from 9-4 Eastern Time, Monday - Friday. We can also be contacted by email, in which most responses are done in a couple of hours. Please also view our boat show schedule.
What is your phone nummber and email address?
-Our email address is info@boomerangfishing.com , our phone is 561 585-0020, and our fax is 561 585-0579.
What kind of payments do you accept?
-We accept Visa, MC, Discover, Amex, and Paypal.
When will my item be shipped?
-Your item will always be shipped within 1 business day.
How lond does delivery take?
-Shipping will take from 1 to 5 days depending on your area.
What kind of quality do your products have?
-Our products have superior quality and made in the USA.
Why do you have such good prices?
-We manufacture and distribute all our products directly. You are buying from the source, so there is middle man. We have great wholesale pricing and most products have free shipping.
Do you accept refunds?
-Any damaged items will be replace at no charge. Please read our company policy. Any returns will be subject to a 20% restocking fee minus any shipping cost. There are no refunds on custom orders.
Do you sell wholesale?
-Yes, we sell to many retail locations nation wide. You must provide a valid company license and resale certificate.
Do you ship international?
-We sell nationwide including Alaska, Hawaii, and Puerto Rico. We currently do not ship to Canada or any other international location.
Do all your products have free shipping?
-Most products have free shipping. It will specify on the webiste if there is a special handling charge.